Refund Policy

At Peak Performance, we stand by the quality of our weightlifting and power-lifting products. If you're not entirely satisfied with your purchase, we've got you covered with our 30-day return policy.

Eligibility Criteria: To qualify for a return, ensure your item is in the same pristine condition as when you received it – unworn, unused, with tags, and in its original packaging. Don't forget to keep the receipt or proof of purchase handy.

Initiating a Return: To start the return process, simply drop us a message at 20r4robin@gmail.com. Upon acceptance, we'll provide you with a return shipping label and detailed instructions on where and how to send your package. Remember, we can only accept items returned after proper authorization.

Damages and Issues: Upon receiving your order, inspect it promptly. If you find any defects, damages, or receive the wrong item, reach out to us immediately. We'll assess the issue and make it right.

Non-Returnable Items: Certain items like perishable goods, custom products, personal care goods, hazardous materials, flammable liquids, or gases cannot be returned. For queries about specific items, feel free to get in touch.

Exclusions: Please note that sale items and gift cards are not eligible for returns.

Exchanges: For a quick exchange, return the item you have, and once it's accepted, make a separate purchase for the new item you desire.

European Union 14-day Cooling Off Period: For customers in the European Union, you have a 14-day cooling-off period. Within this time frame, you can cancel or return your order without providing any justification. As with our standard policy, ensure the item meets the required conditions.

Refunds: Once we receive and inspect your return, we'll notify you of the approval status. If approved, expect an automatic refund to your original payment method within 10 business days. Keep in mind that your bank or credit card company may require additional processing time. Should more than 15 business days pass since the approval without a refund, reach out to us at 20r4robin@gmail.com.

Your satisfaction is our priority at Peak Performance. If you have any questions or concerns, we're always here to assist you. Happy lifting! 💪🏋️‍♂️